Privacy Policy
Effective Date: February 5, 2025
Last Updated: February 5, 2025
Chapel & York ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal data when you visit our website (www.chapelandyork.com) and interact with our services.
1. Information We Collect
We collect the following types of personal information when you interact with our website and services:
a. Information You Provide to Us
- Purchase Information: If you make a purchase, we collect your name, email address, phone number, billing address, shipping address, and payment details (processed securely by third-party payment providers).
- Communications: If you contact us, we may collect your email, messages, and any other information you provide.
b. Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system, and referring URLs.
- Usage Data: Pages visited, time spent on pages, interactions with content, and other analytics.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and gather analytics.
c. Information from Third Parties
We may receive information from third-party service providers, such as:
- Payment processors (e.g., Stripe, PayPal)
- Social media platforms (if you engage with us via social media)
- Marketing partners
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and improve our website and services
- To process transactions and fulfill orders
- To communicate with you about your purchases, inquiries, and promotions
- To analyze website traffic and improve our marketing strategies
- To comply with legal obligations and prevent fraudulent activity
3. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Payment processors, shipping providers, and IT service providers to fulfill our services.
- Legal Authorities: If required by law, we may disclose information to comply with legal obligations or protect our rights.
- Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to a third party.
4. Your Rights & Choices
Depending on your location, you may have the following rights:
a. General Rights (Applicable to All Users)
- Right to access, update, or delete your personal data
- Right to opt out of marketing communications
- Right to disable cookies via browser settings
b. GDPR Rights (For EU/EEA Users)
If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:
- Right to data portability
- Right to restrict or object to data processing
- Right to lodge a complaint with a data protection authority
c. CCPA Rights (For California Users)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Request access to the personal data we collect
- Request deletion of their personal data
- Opt out of data sales (we do not sell your data)
To exercise any of these rights, please contact us at info@chapelandyork.com.
5. Data Security
We implement security measures to protect your data, including encryption and secure access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
7. Cookies & Tracking Technologies
We use cookies to enhance user experience and collect analytics. You can manage cookie preferences in your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated via email or website notice.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@chapelandyork.com.